Need help with Entropy? We’re here for you.

Frequently Asked Questions

Why did my data disappear after signing out?

Your habit data is tied to your account and syncs automatically via the cloud. Sign back in with the same Apple or Google account you used originally and your data will restore automatically.

How do I delete a habit?

Go to the Manage tab, find the habit you want to remove, and tap the ✕ button on the right side. You’ll be asked to confirm before it’s deleted.

How do I cancel my Entropy Pro subscription?

Open the Settings app on your iPhone → tap your name → Subscriptions → find Entropy Pro → tap Cancel Subscription.

My notifications aren’t working. What should I do?

Go to iPhone Settings → Notifications → Entropy and make sure Allow Notifications is enabled. Notifications are only sent when a habit hasn’t been started and its deadline is 2 hours away.

I purchased Pro but the app still shows the free tier.

Tap Manage → scroll to the bottom of the page → tap Restore Purchases. Your Pro status will be restored immediately.

How do I delete my account and all my data?

Email us at the address below and we will permanently delete your account and all associated data within 7 days.

Contact Us

For any questions, feedback, or account deletion requests:

Email: [email protected]

We typically respond within 48 hours.